Privacy Policy

Last Updated: June 26, 2025


Welcome to Aurelo. This Privacy Policy explains how we collect, use, and disclose your personal information when you access our website, use our services, make purchases, or otherwise interact with us.


Aurelo operates this store and website, powered by Shopify, which enables us to provide our services to you. Please read this Privacy Policy carefully. By accessing or using any of our services, you agree that you have read and understood how we collect, use, and disclose your personal information as described below.


Personal Information We Collect

We may collect and process personal information that identifies, relates to, describes, or could reasonably be linked to you. This may include:

  • Contact Details: Name, billing address, shipping address, phone number, and email address.
  • Payment Information: Credit/debit card details, financial account numbers, payment confirmations, and transaction history.
  • Account Information: Username, password, security questions, preferences, and account settings.
  • Transaction Details: Items viewed, added to your cart, purchased, returned, exchanged, or canceled.
  • Customer Communications: Messages you send to us, including inquiries and feedback.
  • Device Information: IP address, browser type, device identifiers, and network connection.
  • Usage Data: Information on your interactions with our services, including pages viewed and features used.


Sources of Personal Information

We collect your personal information:

  • Directly from you: When you register, purchase, contact us, or use our services.
  • Automatically through your use of our services: Via cookies, web beacons, and similar technologies.
  • From service providers: Such as payment processors, marketing services, and shipping partners.
  • From third-party partners and affiliates.

 

 


How We Use Personal Information

 

We may use your personal information for the following purposes:

  • To Provide and Improve Our Services: Process transactions, fulfill orders, manage your account, and enhance your shopping experience.
  • For Marketing and Advertising: Send promotional emails, SMS, or display ads tailored to your interests.
  • For Security and Fraud Prevention: Authenticate your account, detect unauthorized activity, and ensure a safe environment.
  • To Communicate with You: Provide customer support and updates about your orders or account.
  • To Comply with Legal Obligations: Respond to legal requests and enforce our terms and policies.


 

 

 

How We Disclose Personal Information

 

We may share your personal information with:

 

  • Shopify and service providers who perform functions on our behalf (payment processing, hosting, shipping, marketing, etc.).
  • Marketing and advertising partners for personalized promotions (subject to your preferences).
  • Our affiliates and within our business group.
  • As legally required to comply with regulations or enforce our rights.
  • With your consent or at your direction.


Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to improve your browsing experience, track website activity, deliver personalized content, and measure marketing performance. You can control cookies through your browser settings and opt out of certain uses.

 

Children’s Privacy

Our services are not intended for use by anyone under the age of majority in their jurisdiction. We do not knowingly collect personal information from individuals under this age. If you believe a minor has provided us with personal information, please contact us to request deletion.

 

Security and Data Retention

We implement appropriate safeguards to protect your personal information. However, no system can guarantee complete security. We retain your information only as long as necessary for business, legal, or regulatory purposes.

 

Your Rights and Choices

Depending on your location, you may have rights to:

  • Access personal information we hold about you.
  • Request correction or deletion of your information.
  • Object to or restrict certain data processing activities.
  • Withdraw consent where processing is based on consent.
  • Opt out of marketing communications via the unsubscribe link in emails.

To exercise these rights, contact us at: support@aurelojewels.com

 

If you reside in the EEA or UK, you may also have the right to lodge a complaint with your local data protection authority. Find your supervisory authority here.

 

 

 

International Data Transfers

 

Your personal information may be transferred to, stored in, and processed in countries outside your residence, including countries without data protection laws equivalent to those in your jurisdiction. When applicable, we rely on recognized legal mechanisms for such transfers.


 

 

Third-Party Websites and Services

 

Our services may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing personal information.

 

 


Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised “Last Updated” date.

 

 


Contact Us

 

For questions about this Privacy Policy or our privacy practices, contact us at:

📧 Email: support@aurelojewels.com